Important Hotel Information
- Please be advised the property's resort fee of 20.00 USD per day, that will be collected at check in. Please see Hotel Description for specific information related to amenities included with the resort fee.
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Dirty and Dangerous06/24/2008
Stayed here for a business trip. hotel is on the beach but cross the street and you are in a bad area of town. gate separating hotel from beach is ...
Stayed here for a business trip. Hotel is on the beach but cross the street and you are in a bad area of town. Gate separating hotel from beach is locked at night for good reason! "Valet" parking not secure - many people's cars damaged. Staff rude and not helpful - they pretend they don't speak English when they do! Even rooms that were renovated were dirty. My drinking glass was filthy. Meeting rooms were moldy smelling. If I weren't here for a business meeting, I would have checked out!
The ugliest room I ever stayed in06/24/2008
This hotel had the ugliest room i've ever stayed in. the air conditioner was loud and leaked. the room overlooked the dumpsters and had roll away beds that were ...
This hotel had the ugliest room I've ever stayed in. The air conditioner was loud and leaked. The room overlooked the dumpsters and had roll away beds that were not comfortable. The sink and shower fixtures were labeled incorrectly so when I turned on the shower for hot water I got cold and had to call for maintenance to come up because I had no hot water. I checked in at 7am and check-in was at 4pm, so there was a $ charge for early check in which I thought was outrageous once I saw the dump of a room I stayed in. The lobby was nice so I was verrrrry surprised that my room was so hideous. Maybe the other rooms are better and more "resort-like". But I've stayed at a Holiday Inn that was a lot better (and no disrespect to Holiday Inn), but they don't advertise their hotel as a "resort".
I stayed at this hotel because that's where the conference was located. my room was barely adequate for the money - beds, working tv, relatively clean (the refrigerator didn't ...
I stayed at this hotel because that's where the conference was located. My room was barely adequate for the money - beds, working TV, relatively clean (the refrigerator didn't work). The room was obviously old, and I guess the price put me on the bottom of the totem pole, because there was no balcony & my window looked out directly onto the roof of one of the service wings. Some people found that their cars were filthy, having been parked in a muddy lot somethere. One lady said the valet put her windows down and then left them that way while the car was parked outdoors - you can imagine the result, as we had torrential rains during the whole conference (the rain was totally expected). Also, I went to check out the pay-per-view movies. There were crawling and flying insects in the conference rooms and over the food tables. Some friends had to change their room 3 times (at 2:00 in the morning) to get one that was clean. Someone one staff told them they didn't understand the problem - if they were as tired as they claimed, she should be able to sleep anywhere. I wouldn't recommend this hotel to anyone, ever.
it's not the Ritz06/15/2008
I agree with most of the bad reviews. there was nothing great about the hotel or the staff. and the parking situation is terrible. but if you want to stay ...
I agree with most of the bad reviews. There was nothing great about the hotel or the staff. And the parking situation is terrible. But if you want to stay in a hotel with some history, this is the place. I could almost feel the history. I wish i could have stayed there in the 60's.
Oceanfront Balcony is glorious!05/28/2008
This hotel is impressive, in a retro miami way, on first glance. in many ways, it is a beautiful place. some of the help were extremely helpful and caring on ...
This hotel is impressive, in a retro Miami way, on first glance. In many ways, it is a beautiful place. Some of the help were extremely helpful and caring on check-in and in the dining area. The shabbiness of the foyer furnishings was reflected in some of the lack of maintenance in other areas, outside and inside, and in the rooms. The renovations in the room are very spiffy but a little weird, with the bathroom mirror to the side of the lavatory instead of in front. Makes makeup application strange, as the light is not over the mirror. It was nice to have a fridge in the room, as well as a safe. Bathtub had several hairs in it, as did the washbowl. The carpet in the room needed cleaning. The linens on the bed, however, seemed very clean and fresh, with a white, washable coverlet instead of an old stale bedspread. The back of the door in the bathroom was flithy, and the touch up painting all around was sloppy and in need of renewal. The balcony overlooking the Atlantic Ocean was spectacular!! Overall a nice place in many ways, but a little shabby around the edges, the price you pay for a place with 478 rooms! Valet parking is a problem---they actually ran out of places for us, so we had to park at meters and stuff money in them! There is a big, multi-story parking garage being built across the street which will help with this problem.
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