Important Hotel Information
- All guest rooms and public spaces are 100% non-smoking. A 200 cleaning fee will be charged to any guest who violates the smoking policy.
ReviewsWrite a Review
I stayed with a group of friends for labor weekend. the hotel location is very good but..... the room was not ready when we tried to make the check in. ...
I stayed with a group of friends for labor weekend. The hotel location is very good but..... the room was not ready when we tried to make the check in. We had to wait until 11.00 pm to have our KING bedroom since the room available were with a FULL bed. The bedroom conditions wasn't optimum and I was charged Twice for my stay already payed in advance by internet. What a disaster!!!
Good Location - Not Recommended09/14/2007
The hotel has a good location in times square, although it appears only the lobby has been renovated. the room was quite used, either furniture or bathroom items were well ...
The hotel has a good location in Times Square, although it appears only the lobby has been renovated. The room was quite used, either furniture or bathroom items were well worn or broken.
The voice mail system didn't work to retrieve messages, we didn't always receive the same towels in exchange and the hotel was loud.
Good experience - would recommend Sheraton Manhattan08/24/2007
Great location with friendly service. we were on a family vacation with two children under 14 so the close proximity to many uptown sites, subway and central park were all ...
Great location with friendly service. We were on a family vacation with two children under 14 so the close proximity to many uptown sites, subway and Central Park were all an attraction. Rooms were clean and larger than expected for this facility which seemed to dwell on the small rooms. We requested a mini-fridge which was very useful throughout the stay. Housekeeping was very responsive to requests and prompt in service. The pool was a nice break from the continuous motion of the city. Well equiped fitness room - clean. The location was excellent and the overall experience exceeded our expectations.
Good Location. Mediocre Hotel.08/11/2007
Traveling with a school band (100 people), we reserved a lot of rooms. of course, with so many rooms book, you could expect one or two to be over-booked. ...
Traveling with a School Band (100 people), we reserved a lot of rooms. Of course, with so many rooms book, you could expect one or two to be over-booked. In our case, about 8 rooms were over-booked due to the lousy service. For some it took up to 5 hours for Sheraton to fix all of the reservation problems. Also they advertise that they have a conference center... which is across the street. The lack of a conference center on-site was a major inconvientance for our group. The pool at the time (March '07) was closed. The room was great. It was clean. The beds were extremely comfortable. The view was great, too. This was probably because my room was on the "Starwood Preferred Guest" floor. The food on-site was overpriced, but that's typical for New York. The location is about a 5-minute walk to times square. The proximity to central park is also a huge plus. Beware that the wireless/wired internet is free in the lobby, but costs $15/day in the rooms. But if you aim your laptop, you can pickup an internet connection from Starbucks, which is cheaper. Also, if you don't have a laptop, they have free computers in the lobby.
NOT GOOD FOR THE MONEY07/31/2007
This hotel is very old. i don't know how they could say they have rennovated anything- it looks as though the last time it was decorated was 1972. this ...
This hotel is very OLD. I don't know how they could say they have rennovated anything- it looks as though the last time it was decorated was 1972. This hotel and the Sheraton New York are right across Broadway from each other. Do yourself a favor and stay in the other. This Sheraton had extermely small rooms that smelled musty. The shower drain did not work properly and left standing water during and after a shower- gross! Housekeeping never responded to any of our issues the entire time of our stay. NYC has many great hotels and this is not one of them.
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