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BEST WESTERN PLUS President Hotel at Times Square

BEST WESTERN PLUS President Hotel at Times Square

234 West 48th Street
New York City, NY US 10036 Map It

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  • OK stay for the price!

    09/11/2013

    Stopped in nyc for a 2 night stay after a long drive from texas. was super surprised to find a hotel a block from times square for less than $200. ...

    Stopped in NYC for a 2 night stay after a long drive from Texas. Was SUPER surprised to find a hotel a block from Times Square for less than $200. The lobby is super swanky and clean but the rooms leave much to desire in regards to cleanliness. That being said we WOULD stay again for the ease of touristy action around the city.

  • Awful experience

    08/16/2013

    Wanted something close to theater for a one night visit to nyc.  location was the only good thing about my stay.  cramped hallways were filled with service carts making it ...

    Wanted something close to theater for a one night visit to NYC.  Location was the ONLY good thing about my stay.  Cramped hallways were filled with service carts making it difficult to get around.  The keys for my room and a friends needed to be re-coded (twice for me, three times for my friend) before we could even get into our rooms. Then when my key did give a "green light" the door still wouldn't open.  Someone came up from the front desk and told us they knew this room -it has a trick door!  You have to open the handle up, not downward, as is customary.  OK, quirky, but we can live with that.  Draw the line though at the mouse that ran across the room at 1:00am and the ensuing trips up and down the elevator to find a room that was both unoccupied and had a function door.  The night manager did get me into a room, close to 2:00am.  No financial compensation offered , but I was told that I was lucky because I was upgraded to a king size bed now.  Glad to check out and leave this hotel behind me.  I wouldn't recommend it to anyone!

  • room is clean but service is terrible

    06/27/2013

    The first night we were there (6/21), the false fire alarm was on at 2 am and we had to climb down 9th floor down to the lobby. at ...

    The first night we were there (6/21), the false fire alarm was on at 2 am and we had to climb down 9th floor down to the lobby. At the lobby, hotel employee didn't try to help us or tell us what to do. I am really unsatisfied about the service. I even complained to the hotel front desk, and they said all they could do is to provide us one free breakfast. The attitude was bad overall. I won't recommend this hotel. The next day we couldn't do anything due to lack of sleep and we only stayed in NY in such a short period.

  • This hotel was ok

    02/28/2013

    This hotel was just ok , it is very close to a lot of attractions like central park , the m&m store etc. so keep that in mind.. the font lobby ...

    This hotel was just OK , it is very close to a lot of attractions like central park , the M&M store etc. so keep that in mind.. the font lobby was small but very modern i loved it ! The Staff was rood very uneducated just sat around doing nothing did not make you feel welcome at all if you asked for something they made you feel stupid ..room quality is tolerable the bed is very comfy and pillows but room was dirty the wall had stains and the sink had tooth paste (we had not used the sink yet) and their toilet was all cracked couldnt even sit on it .. also there air conditioning made ALOT of noise i had a very hard time sleeping.. they had free Wifi and Good Tv channels .. also the Bar guy was very polite and he mixed great drinks he was the only one who i felt ok being around with the rest of the staff was so intimidating all huge BIG guys looked like people just out of prison . If this hotel just did a better job with Hiring both Front Staff and Cleaning Services it would be a Great Hotel! other than that i give it a 6 out of 10.

  • There wasn't any hot water and the heat wasn't able to be turned off

    12/06/2012

    This hotel shouldn't be rated over a 2 if that. the first night i couldn't get the front desk to answer the phone. i asked for an extra ...

    This hotel shouldn't be rated over a 2 if that. The first night I couldn't get the front desk to answer the phone. I asked for an extra pillow and it took 2 days to get one.The hot water in the tub didn't work we had to get water from the sink with the cooffee pot. We couldn't lower the heat or turn it off and I know it had to be over 85 degrees in there.

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