Hotel Ratings

AAA Diamond ratings are assigned to properties based on the conditions noted at the time of the inspection. All physical attributes and the quality of services are considered

Diamond Rating Description
5 Diamond Hotels These establishments reflect the characteristics of the ultimate in luxury and sophistication. Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.
4 Diamond Hotels These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.
3 Diamond Hotels These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.
2 Diamond Hotels These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility typically at a moderate price.
1 Diamond Hotels These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.
The lodging listings with FYI in place of Diamonds are included as an information only service for members. The icon indicates that a property has not been rated for one or more of the following reasons: too new to rate, underconstruction, under major renovation, not evaluated, may not meet all AAArequirements. A property not meeting all AAA requirements is included for either its member value or because it may be the only accommodation available in the area. Listing prose will give insight as to why the FYI designation was assigned..
AAA Official Appointments Lodgings approved by AAA are eligible for our Official Appointment Program, which permits the display and advertising of the AAA emblem. These lodgings display with red diamonds on AAA.com powered by Travelocity. Official Appointment properties have shown a special interest in serving AAA members and this helps our members find accommodations on which they can depend..

Ratings are assigned to properties based upon the most up-to-date research conducted by hotel experts at a leading online travel agency in accordance with industry standards. The ratings are objective evaluations of a hotel's level of comfort and style based on a number of criteria, which may include on-site inspections, post-trip customer feedback, and quality of amenities and staff.

Star Rating Description
These luxury properties are members of an elite group of hotels that exhibit an exceptionally high degree of service and hospitality. These properties display an original design, elegant room decor, exceptional dining, and meticulous grounds. The flawless execution of guest services is the staff's prevailing concern.
These superior properties distinguish themselves with a high level of service and hospitality, as well as a wide variety of amenities and upscale facilities. A well-integrated design, stylized room décor, excellent restaurant facilities, and landscaped grounds are all present. The comfort and convenience of the guest is the staff's prevailing concern.
These properties offer a higher level of service with additional amenities, features, and facilities. The property grounds, decor, and quality of furnishings are a noticeable upgrade in terms of style and class. Most properties in this category feature restaurants serving breakfast, lunch, and dinner. Room service availability may vary. Valet parking, pools, and fitness centers are often provided.
These properties meet a traveler's basic needs for comfort and convenience while offering moderate aesthetic enhancements in the property grounds, room decor, and quality of furnishings. Some may offer limited restaurant service, however room service is usually not provided.
These properties meet a budget traveler's basic needs for comfort and convenience. They tend to be located near major attractions or thoroughfares and provide clean guest rooms. Many properties do not have a restaurant on site but are usually located within walking distance of dining establishments.

Ratings are meant to assist customers in evaluating hotels. Each rating system is based on different criteria as reflected above.