Ratings are assigned to properties based upon the most up-to-date research conducted by hotel experts at a leading online travel agency in accordance with industry standards. The ratings are objective evaluations of a hotel's level of comfort and style based on a number of criteria, which may include on-site inspections, post-trip customer feedback, and quality of amenities and staff.
|These luxury properties are members of an elite group of hotels that exhibit an exceptionally high degree of service and hospitality. These properties display an original design, elegant room decor, exceptional dining, and meticulous grounds. The flawless execution of guest services is the staff's prevailing concern.|
|These superior properties distinguish themselves with a high level of service and hospitality, as well as a wide variety of amenities and upscale facilities. A well-integrated design, stylized room décor, excellent restaurant facilities, and landscaped grounds are all present. The comfort and convenience of the guest is the staff's prevailing concern.|
|These properties offer a higher level of service with additional amenities, features, and facilities. The property grounds, decor, and quality of furnishings are a noticeable upgrade in terms of style and class. Most properties in this category feature restaurants serving breakfast, lunch, and dinner. Room service availability may vary. Valet parking, pools, and fitness centers are often provided.|
|These properties meet a traveler's basic needs for comfort and convenience while offering moderate aesthetic enhancements in the property grounds, room decor, and quality of furnishings. Some may offer limited restaurant service, however room service is usually not provided.|
|These properties meet a budget traveler's basic needs for comfort and convenience. They tend to be located near major attractions or thoroughfares and provide clean guest rooms. Many properties do not have a restaurant on site but are usually located within walking distance of dining establishments.|
Ratings are meant to assist customers in evaluating hotels. Each rating system is based on different criteria as reflected above.