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Run, don't walk, away from this hotel
01/30/2013Although this was a single night stay ahead of a pre-paid cruise out of miami, i would rather have slept on the beach than stay here. when we arrived ...
Although this was a single night stay ahead of a pre-paid cruise out of Miami, I would rather have slept on the beach than stay here. When we arrived early at 130pm, the staff told us the room reservation was not in their system. Had to speak to three different people to get them to acknowledge that we even had a reservation. Returned at 230pm to the front desk and waited a half hour to speak to a front desk person. Noticed that the hotel gave rooms out first to those who had direct reservations with the hotel, and then to those with third party reservations, even though we physically arrived ahead of the others. The room smelled like bleach, had tile floors throughout, mold and rust in the bathroom, and was too close to a regional commuter train line conveniently concealed by shrubbery and fencing. At night, there were too many people congregating in the parking lot. The train was very loud and actually shook the building when passing on the hour throughout the night. The lock on the front door was not very strong, so I felt it was not safe.
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Avoid this place!
01/11/2013Room was not ready for 1.5 hours after promised. room smelled bad. we will contact health dept. to check for mold. train goes by and shakes the bed. the ...
Room was not ready for 1.5 hours after promised. Room smelled bad. We will contact health dept. to check for mold. Train goes by and shakes the bed. The train also sounds a very loud horn. Safe didn't work, so I wanted no cleaning. I had no door tag to place requesting no service. Ask front desk to leave the room alone. Staff still entered to clean. Staff is not friendly. Bartender rude and ignored us due to coupon for free drinks for slow room delivery. P.S. Bartender should be required to wear something more age appropriate than a halter which provided no support. While making you wait or ignoring you, staff constantly speaks in french even though all speak English which is rude as well. Continental breakfast is $6 for cold cereal and coffee. Stay away!
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hotel was resonable for cost, nice people working there
12/08/2012Older hotel, very personable staff, good value, close to 95 and ...
older hotel, very personable staff, good value, close to 95 and 595
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The price was right
12/06/2012My wife and i checked in for a weekend getaway. the hotel was fine, however the location was not what we expected. a train track runs right behind the hotel, ...
My wife and I checked in for a weekend getaway. The hotel was fine, however the location was not what we expected. A train track runs right behind the hotel, and boy was it loud! The staff was very friendly, the maintenance man even cut the heat up a little in the pool just for us! We had a minor issue with the vanity sink, we put ice in the sink to cool some drinks off and when we returned to the room, the floor was wet. The sink leaked. Besides that, everything was fine.
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Very pleasant staff. The Hotel presents itself well.
11/15/2012My stay here was good except for one instance where the owner thought i was a man who was supposed to check out the day before and hadn't. the ...
My stay here was good except for one instance where the owner thought I was a man who was supposed to check out the day before and hadn't. The Owner/manager pounded on my door around 4 P.M. when I was napping, scared me out of my skin. He said " you were supposed to check out yesterday" , I said "I'm paid until tomorrow, the 10th and 11th and checking out on the 12th. I was at the hotel resting as I was visiting my son and his family who have just given me my first great-grandchild and there's too much excitement going on at his house. The Owner/manager soon found out that I was paid until the next day. He never apologized, his staff did when I told them. I consider him less in my book.