Important Hotel Information
- The guest of record needs to be at least 21 years of age.
- This property has a 100% smoke-free policy. Smoking areas will be designated outside of the building.
ReviewsWrite a Review
4 Stars for the Sheraton Chicago Hotel and Towers10/23/2013
Beautiful room and view of lake michigan and the north river area of the city. it really was a 4 star room and hotel experience.
Beautiful room and view of Lake Michigan and the North River area of the city. It really was a 4 star room and hotel experience.
Hotel could use an update10/02/2013
My fiance and i were in chicago for a wedding last weekend and stayed at sheraton on east north water street on saturday night and left on sunday afternoon. we ...
My fiance and I were in Chicago for a wedding last weekend and stayed at Sheraton on East North Water Street on Saturday night and left on Sunday afternoon. We rented a car from the airport and then went to the hotel. The lobby is very nice but not much else. The rooms are small and outdated plus, I was told I could get my parking ticket validated upon checkout. When I went to get my ticket validated I was told that I was parked in the Ogden Plaza parking lot and not Sheraton, which I had no idea. Since, when I got out of my car and went inside we were inside the Sheraton, I assumed I was parking in a Sheraton lot. If I had known, I would not have parked there and parked with Sheraton. I was told there was nothing they could do. A big waste of money!!
Great Location! Nice Hotel.06/19/2013
Walking distance to everything. Â nice hotel with pools. Â parking $51 a day.
Walking distance to everything. Â Nice hotel with pools. Â Parking $51 a day.
Very clean and good condition.03/15/2013
Disappointed in that we booked in-room massages w/ two therapists thru concierge but on their arrival found our room too small to put not vene one of the two ...
Disappointed in that we booked in-room massages w/ two therapists thru concierge but on their arrival found our room too small to put not vene one of the two massage tables. Concierge and hotl front desk was not help in letting us use an empty room. Therefore, we had to move beds and dressers and after our relaxing massage had to move them all back in place. Also, we were told it would be a 1 1/2 hour massage for $125 but we only received a 1 hour massage and they tried to charge us $140 each. Our bill had approx. $16 of extra charges for the in-room beverage/snack service which we didn't use and still has not been credited to our account. The room was very clean and good condition for an older hotel. Staff for the most part very friendly and helpful.
This hotel was average. I felt like I paid for a little luxury, but didn't get i12/13/2012
The atrium is beautiful, but the front desk workers were unfriendly. the room in general was nice enough, but the bathroom left little to be desired. don't count on ...
The atrium is beautiful, but the front desk workers were unfriendly. The room in general was nice enough, but the bathroom left little to be desired. Don't count on any one knowing the area. The digital concierge is a joke.
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