Reviews

• Very Very Comfortable Bed! Great Chile Quiles in Bice

  Submitted on: 05/12/2012

  We liked how close the hotel was to all our family members homes, especially since mexico city is so huge!

  We liked how close the hotel was to all our family members homes, especially since Mexico City is so Huge!

  • Value For Money
  • Staff And Service
  • RoomQuality
  • Cleanliness
  • Bed Comfort
  +Click to Show Review
  -Click to Hide Review
• Rooms are too old

  Submitted on: 04/11/2012

  Staff is very nice and breakfast is good but expensive. rooms are too old and tv are extremely old.

  Staff is very nice and breakfast is good but expensive. Rooms are too old and TV are extremely old.

  • Value For Money
  • Staff And Service
  • RoomQuality
  • Cleanliness
  • Bed Comfort
  +Click to Show Review
  -Click to Hide Review
• Not worth your money

  Submitted on: 02/25/2012

  This hotel is not tourist friendly and they charged everything at high price.

  This hotel is not tourist friendly and they charged everything at high price.

  • Value For Money
  • Staff And Service
  • RoomQuality
  • Cleanliness
  • Bed Comfort
  +Click to Show Review
  -Click to Hide Review
• Excellent place to stay

  Submitted on: 02/07/2011

  This hotel was more than i could've asked for. our room was spotless and spacious. the staff were extremely accommodating and informative. they gave great recommendations on where to ...

  This hotel was more than I could've asked for. Our room was spotless and spacious. The staff were extremely accommodating and informative. They gave great recommendations on where to eat and helpful advice on traveling around the area. Also, the bars/restaurants in the hotel were amazing. The food was a little pricey but delicious. The bar/lounge was a nice place to unwind after a long day out. I would absolutely stay there again.

  • Value For Money
  • Staff And Service
  • RoomQuality
  • Cleanliness
  • Bed Comfort
  +Click to Show Review
  -Click to Hide Review
• Very poor service and help desk

  Submitted on: 05/09/2008

  Booked a suite for my best friend for his wedding night and one for myself and asked the hotel desk to place a bottle of champagne and flowers and rose ...

  Booked a suite for my best friend for his wedding night and one for myself and asked the hotel desk to place a bottle of champagne and flowers and rose pedals in thier room after the bride had left the room to go to the wedding. I purchased all of these items and left them in my room and was assured by the front desk that these items would be placed in the bride and grooms suite for after the wedding. I made it very clear that this was important and for a wedding night and they again assured me they would take care of it. Luckily I returned a little earlier to the hotel to check to make sure that this was done, and it was not, so I barely managed to place the items in the room myself before they arrived. When I went the front desk to inquire why they had failed to fulfill my requests, they had no excuses or reasons why the request was not done. I also found out that they had double booked my credit card for the wedding suite and did not honor their free breakfast which it had stated they got for booking a suite. Suffice to say I am not very happy with the quality of service or the explanations of what happened. Anyway, there are many hotels on that street and I travel to Mexico city often, and will never stay there again. Poor service!

  +Click to Show Review
  -Click to Hide Review

• 1 - 5
• 6 - 6