Important Hotel Information
- This is a couples only resort. No children are allowed.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion:
Book a stay now and your rate will include the following:
Access to the facilities and restaurants at the resort's sister properties, including: Beach Palace Resort All-Inclusive, Sun Palace All-Inclusive, Isla Mujeres Palace All-Inclusive Resort, Moon Palace Golf & Spa Resort All-Inclusive, Playacar Palace All-Inclusive, Cozumel Palace All- Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
ReviewsWrite a Review
Absolutely delightful experience in cancun. second time to cancun, couldn't have been more please with this resort.
Absolutely delightful experience in Cancun. Second time to cancun, couldn't have been more please with this resort.
A Little Slice of Mexican Heaven05/22/2010
It was our first time to mexico and the people at the sun palace made it one of the best trips i've ever taken. the staff welcomed us like ...
It was our first time to Mexico and the people at the Sun Palace made it one of the best trips I've ever taken. The staff welcomed us like we were royalty and catered to our every need along with being nothing but kind and courteous. The ocean view was beautiful and the beach chairs were incredibly comfortable and relaxing. Everyday there was something fun, romantic, relaxing, and cultural to do. I highly recommend this resort to any couple looking for superior service, romance, and bliss. I loved it and we will most definitely be returning again. My traveling companions and I are very picky about the hotels we choose and the Sun Palace met every expectation from the service of staff, food, and the hotel and room amenities. We all felt very safe knowing ourselves and our belongings were protected.
excellent vacation experience05/21/2010
My husband and i celebrated our anniversary at sun palace. the hotel was excellent. incredibly clean throughout. the entire staff from busboys and waitstaff to housekeeping and the entertainment staff ...
My husband and I celebrated our anniversary at sun palace. The hotel was excellent. Incredibly clean throughout. The entire staff from busboys and waitstaff to housekeeping and the entertainment staff were very friendly and truly made this a wonderful experience. The food was wonderful in all the restaurants (we tried all but the oriental lounge). We did 2 of the tours offered (Chichen Itza and Zip line) and had great experiences at both.
BEST VACATION EVER01/09/2010
We honeymooned here in april , for 7 days, the hotel is gorgeous, staff fabulous, food pretty good, we loved the steak rest, ate there everynight. dont eat at the italian ...
We honeymooned here in april , for 7 days, the hotel is gorgeous, staff fabulous, food pretty good, we loved the steak rest, ate there everynight. dont eat at the italian rest. the pools were beautiful, rooms coudnt have been better,( except the bed wasnt attached, and on rollers.) Dont go to the waterpark!!!!! it was a nightmare. didnt go to any of the other palace resorts, probally should have!! would recommend it to anyone. worth every penny!!!
Oct 2009 Premium member12/19/2009
The best most relaxing vacation bar-none. two days into week-long vacation and were planning the next one back. presidential suite a-must. great memories and the service made ...
The best most relaxing vacation bar-none. Two days into week-long vacation and were planning the next one back. Presidential suite a-must. Great memories and the service made it that much better