Important Hotel Information
- This is a couples only resort. No children are allowed.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion:
Book a stay now and your rate will include the following:
Access to the facilities and restaurants at the resort's sister properties, including: Beach Palace Resort All-Inclusive, Sun Palace All-Inclusive, Isla Mujeres Palace All-Inclusive Resort, Moon Palace Golf & Spa Resort All-Inclusive, Playacar Palace All-Inclusive, Cozumel Palace All- Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
ReviewsWrite a Review
Excellent service, fabulous food and beautiful vie10/18/2013
I booked our tripat the beginning of the year for our 5 year anniversary. little did i know that this was going to be one of the best experiences that ...
I booked our tripat the beginning of the year for our 5 year anniversary. Little did I know that this was going to be one of the best experiences that me and my wife could have imagined. We renewed our vows on the beach and the attention to details were phenomenal. We had a blast and will definitely be going back soon!
Sun Palace was great!!05/25/2013
Great location...perfect beach...attentive wait staff..frendly...ocean view from our 2nd floor room was outstanding..watching the sunrise from our balcony was very nice...jacuzzi in our room ...
Great location...perfect beach...attentive wait staff..frendly...ocean view from our 2nd floor room was outstanding..watching the sunrise from our balcony was very nice...jacuzzi in our room also very nice...food quality and selection was very good! We also visited two of the sister hotels, the Beach Palace and the Moon Palace, all of which are very high quality resorts... Only negative part of our trip was the dredded 'Timeshare' presentation. First two salesmen were very polite, friendly guys. The 3rd guy was a real 'jerk'. We told all three guys we weren't interested in purchasing a timeshare plan, the first two were very understanding. The last guy was not so willing to listen to what I was trying to tell him. That part of the trip was sooo frustrating for us, and at that point I was telling myself we would NEVER visit any of the Palace Resorts again. After I cooled down a bit, I realized I would not let that episode ruin what turned out to be an awesome vacation!!! My wife and I were celabrating our 40th wedding anniversary and the Sun Palace was the perfect place for us...
The Sun Palace is a wonderful getaway!03/16/2013
This was the second trip my husband and i took too sun palace. they take such good care of their guests, from the great food to the wonderful massages. we ...
This was the second trip my husband and I took too Sun Palace. They take such good care of their guests, from the great food to the wonderful massages. We loved the view of the ocean and hated to leave again!
The Staff is very friendly, they make you feel very welcome02/05/2013
The hotel needs some upkeep. it was clean, but things were worn. we had a nice time. the food was good, but the greatest. the staff makes it fun and ...
The hotel needs some upkeep. It was clean, but things were worn. We had a nice time. The food was good, but the greatest. The staff makes it fun and welcoming. Juavier, Eddy were alot of fun.
Amazing staff and rooms!08/31/2012
Arrival was fast and efficient. the staff was amazing and the room was even better. we were ocean front on the concierge level. fresh fruit and champagne with a huge ...
Arrival was fast and efficient. The staff was amazing and the room was even better. We were ocean front on the concierge level. Fresh fruit and champagne with a huge jacuzzi! All Restaurants were delicious! Prompt service, and the best bloody Mary's I have ever had. The beach was beyond amazing. The best I saw on the whole Hotel strip. Pools were small but swim up Bar and service at them was always on point.