Important Hotel Information
- This is a couples only resort. No children are allowed.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.Eat & Play All Palace Resorts Promotion:
Book a stay now and your rate will include the following:Access to the facilities and restaurants at the resort's sister properties, including: Beach Palace Resort All-Inclusive, Sun Palace All-Inclusive, Isla Mujeres Palace All-Inclusive Resort, Moon Palace Golf & Spa Resort All-Inclusive, Playacar Palace All-Inclusive, Cozumel Palace All- Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Reviews
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A nice beach area
06/30/2008Much of the "downtown" cancun beach area is still recovering. we have stayed on the beach in years past. it is still not the same, and the red flag warnings ...
Much of the "downtown" Cancun beach area is still recovering. We have stayed on the beach in years past. It is still not the same, and the red flag warnings haven't become less noticable. If you want to swim daily in the ocean, the Cancun beach is not my recommendation. We only had 3 out of 7 "safe" days. Go to the hotels on the north side of Cancun (towards downtown). We also checked further north on the beach strip at LeBlanc and Cancun Palace. They have less beach area, no chairs or umbrellas on the sand. We loved this hotel. It is adults only. Two/three (you will see what I mean) infinity pools overlooking the ocean and they were heated even end of May. The staff was wonderful! The food was 4*, and drinks abundant with many brand names. We went with another couple, which I would suggest for maximum enjoyment. They do "their" thing days, we do "ours", and compare notes end of day. A very good deal financially, and when we came home, we couldn't think of any complaints. VERY important to us is a sit-down outdoors balcony. It was small at Sun, but two chairs and a little table is all we want. LeBlanc has nothing outside. Glad I checked it out because it would not be a place I personally would want to stay.
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We just got back and the whole trip was amazing.
05/07/2008There were people of all ages there (adults) so we met lots of other people and had so much fun hanging out with them. there were a lot of honeymoons, ...
There were people of all ages there (adults) so we met lots of other people and had so much fun hanging out with them. There were a lot of honeymoons, anniversaries, and other celebrations going on. The hotel itself doesn't have a lot of activities; they had games by the main pool (bingo, volleyball, trivia) but the bars closed by 1 am and there was not anything to do after that in the hotel. We went to the Moon Palace one night because they have a disco and that was a lot of fun. The Moon Palace is HUGE however in talking with the guests there it was too big; they felt ignored and lost in the crowd. The Sun Palace only has 230 or so rooms so it was much more intimate. You got to know the staff (excellent service) and you could recognize the other couples staying there. I highly recommend buying the airport transfer through this site, it was EASY to use. We got off the plane and the tour people were right there, they wisk you outside and are in the hotel for you so you get the ticket to go home. They even check your flight schedule to make sure you will be at the airport on time and not too early. You can book all your excursions through them too at the hotel or on this site. We did the jungle boat tour with the speedboats and it was a blast! The hotel has the best beach BY FAR! No seaweed, no rocks, and large spacious areas. We never had a problem getting chairs on the beach. The bed was HARD but the egg crate made it perfect, just ask for one at the front desk.
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Wonderful!
05/05/2008Our stay was wonderful. the staff was always on the ball and very friendly. the food was very good, you could also visit and eat at the other palace resorts. ...
Our stay was wonderful. The staff was always on the ball and very friendly. The food was very good, you could also visit and eat at the other Palace Resorts. The rooms are just as nice as they seem from the pictures and they all have an ocean view (a big plus). Over all we had a great time and will definately stay at Palace Resorts again. We chose the Sun Palace because it is adults only and we were not bringing our kids, it was more relaxing for us with no kids around. There is a Jungle Tour that leaves from right across the street from Sun Palace also Sun Palace has a special deal with the "Wet -n-Wild" Water Park. I could go on and on about how great this place was.
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Exceeced our expectations!
04/16/2008We absolutely loved sun palace. the resort is beautiful and very well maintained. the ocean view from our room was amazing. the staff were all friendly and very helpful. we ...
We absolutely loved Sun Palace. The resort is beautiful and very well maintained. The ocean view from our room was amazing. The staff were all friendly and very helpful. We can't wait to go back!
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Excellent hotel
04/16/2008We stayed here for our honeymoon. the hotel and food was so great that we did not eat out anywhere else. the food was amazing, especially at the steak house ...
We stayed here for our Honeymoon. The hotel and food was so great that we did not eat out anywhere else. The food was amazing, especially at The Steak House that overlooked the ocean. Our room was very clean and the housekeepers would clean everyday according to your schedule. They would bring you a new bottle of wine and chocolate candy every night. The staff was very helpful. When you ordered room service they would call you within 5 minutes to make sure everything was okay. Overall, our experience at the Sun Palace was amazing and I will stay here everytime I visit Cancun.