Important Hotel Information
Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
ReviewsWrite a Review
Great location amazing beach!03/13/2013
This was my second stay at this hotel and it was great. the beach was amazing and delightful service team. the rooms are ok fro the price but you day ...
This was my second stay at this hotel and it was great. The beach was amazing and delightful service team. The rooms are Ok fro the price but you day is spent on the beach or on tours. I will definitely return to this hotel.
Good location, food and service fair but be aware of tme share scam11/22/2012
Inaug. 2012, we visited cancun and stayed in krystal for a week. the location is good and food in our all inclusive plan was ok. unfortunately we got enticed into ...
InAug. 2012, we visited Cancun and stayed in Krystal for a week. The location is good and food in our all inclusive plan was OK. Unfortunately we got enticed into their fradulent time share plan with the offer of some freebies and nicety. The plan was presented to us as an investment plan and the management kept hounding us to sign it. We were neither allowed time to diligently research it or review the contract. To my dismay, later internet search prooved we are not the only victims who was duped of thousands of dollars and on top of it we are being harassed everyday for the installment. Be aware of any such enticing offers at Krystal.
Excellent Stay at Krystal Cancun09/08/2012
After reading many of the negative reviews about the krystal cancun i had low expectations about my upcoming stay. however, to my surprise the krystal was a very nice stay ...
After reading many of the negative reviews about the Krystal Cancun I had low expectations about my upcoming stay. However, to my surprise the Krystal was a very nice stay for my wife and I. We did upgrade our room for any additional fee which we believe was worth it. The staff was extremely friendly and the food was good. My recommendation is to be very carefully when reading negative reviews/comments. Two people can see the same thing but have entirely different opinions. I would attend the Krystal Cancun again.
Great place to stay!02/08/2012
I stayed at the krystal with 3 girlfriends and had a fabulous time! the hotel had everything we wanted and needed and was an excellent value for what we paid. ...
I stayed at the Krystal with 3 girlfriends and had a fabulous time! The hotel had everything we wanted and needed and was an excellent value for what we paid. The service was great. Everyone was so nice. The dinner plan they have to eat at local restaurants was great! We got to eat at Sr. Frogs, Carlos and Charlies and had the best time and the food was all paid for! (I also recommend the nachos at the hotel.. they are to die for!) The location is unbeatable. It is located within walking distance to all the popular clubs. (Coco Bongo is a must see!) Kudos to the Krystal for making our trip so fun!
Great place, nice vacation/fun ambiance, close to all the night life.09/24/2011
My family and i enjoyed this hotel. it has a nice layout. nice big pool in the back and several steps away from the beach. we really enjoyed the fun, ...
My family and I enjoyed this hotel. It has a nice layout. Nice big pool in the back and several steps away from the beach. We really enjoyed the fun, party-like atmosphere in the hotel. Very family friendly. We also liked the fact that it is located very close to where all the night life takes place. (dance, clubs, restaurants, etc.) If you don't purchase "all inclusive" meals, the meals are very high priced at the restaurant. We got the continental breakfast and we had a hard time because no one explained where they were serving the continental breakfast. We unknowingly walked into the restaurant thinking that was the place to go for our breakfast and got the surprise that that was not the place. They did charge us 50% less off the original price, but the breakfast buffet that what was served at the restaurant was way much better than the continental breakfast. Take it into consideration. Overall, we were very happy with this hotel. We highly recommend it.