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Ok for our first trip to Cancun11/15/2008
We wanted to try all inclusive and this was the cheapest one. there is a reason for that. food was overall not good. breakfast was ok, but lunch/snacks/dinner ...
We wanted to try all inclusive and this was the cheapest one. There is a reason for that. Food was overall not good. Breakfast was ok, but lunch/snacks/dinner were like cafeteria food. The location is also really far from the hotel zone and central Cancun - you have to take a cab there - so there wasn't an easy way to grab other food. The drinks were ok, but watered down. We're not heavy drinkers so that didn't really bother us. The staff was very nice and helpful. We got suckered into the timeshare schtick which was a total waste of 2 hours, but we did get $75 towards tours. Overall it was a fine place to start, but I think we will upgrade for our next vacation.
Lovely place for a honeymoon08/26/2008
My new husband and i just got back from our honeymoon in cancun. the hotel was beautiful and clean, and the staff was extremely friendly and helpful, especially when hubby ...
My new husband and I just got back from our honeymoon in Cancun. The hotel was beautiful and clean, and the staff was extremely friendly and helpful, especially when hubby left his wallet in the cab. The staff was quick to respond and got it back in no time--they really saved our vacation. The buffet dinners were excellent, and the entertainment was lively and fun. Casino night left a little to be desired, but we were tired out from the beautiful pool, white sandy beaches and kayaking on the ocean so we didn't mind. Our room was nice--oceanfront with a great view of the bay, and much bigger than I expected. We had a small kitchen area with a sink, refrigerator and a table and chairs. The gift shop had all the little things we forgot to pack and was reasonably priced--about as reasonable as you would get on a resort. I second the scary drive out to the place--the cabbies took us through a not-so-nice part of town, but I always felt safe and secure on the resort property. The hotel also had cabs to take us into town or over to the Hotel Zone where the clubs are. One recommendation: if you're going to party and go clubbing every night, you should probably stay closer to the Hotel Zone since there is transportation there but not back to the resort. We were fine since we came for relaxation--not drinking and dancing all night. Not that we didn't get our drink on--the all-inclusive part was amazing... we didn't ever have to worry about carrying wallets or cash around with us! All in all, it was a great place to stay, we'd definitely go again!
Warning - Stay away from this place!07/22/2008
Once you are here they got you! expect to pay a lot for the crap that they throw at you. we had reservations for 1 week - had to stay one ...
Once you are here they got you! Expect to pay a lot for the crap that they throw at you. We had reservations for 1 week - had to stay one night. We ended up staying up at the Holiday inn Express on Pok ta Pok - with excellent experiances. We had rented a car (- it takes a while to get used to the driving - but get the insurance) so we escaped. The Front desk staff were very rude and they did the old bait and switch between packages. We had to stay one night because of our late arrival - We got all inclusive - Basic which included cheap bar drinks and an awful breakfast Buffet. Elevators are non existant in this hotel and the rooms were spartan with an uncomfortable bed and pillow on the second floor - beware the bathroom is on the first floor. The facility was in relatively poor - very used condition. h e internet access was $5 per hr. The hotel is a very long way from the hotel zone requiring expensive taxi's or a long bus ride. Do youself a favor - Book elseware and understand what the charges will be and have it in writing and keep a copy with you when you check in. Also, Avoid the time share hawks like the plague especially at the airport or under the guise of a hotel conciorge.There is also a Wal Mart Discount store in downtown Cancun where you can pick up disoount souvinirs drinks and food. I wish that i would have paid attention to the other negative reviews as they were correct. I do not understand how anybody could have rated this place a positive one.
OH MY GOODNESS!! PLEASE STAY AWAY!04/27/2008
Where do i begin? we thought this was a clean family oriented hotel, we were so terribly wrong. we traveled to this hotel on april 10th and had a late ...
Where do I begin? We thought this was a clean family oriented hotel, we were so terribly wrong. We traveled to this hotel on April 10th and had a late flight in, checked in at 10pm, first off, after a flight that was delayed from Newark, we were hungry and expected the 24 room service the description boasted, NOT SO! We were offered hot dogs and stale nachos and were told that everything else was closed and we were out of luck for the night until morning. As I waited with my 2 month old baby in the sweltering lobby we were told there were no elevators to our room which was all the way on the other side and on the top floor. Anyway, we got to our room and I was so grossed out. The bathroom was so NASTY and there was no air conditioner in the room, it was sticky and muggy. With no other choice for the night we proceeded to try an settle in. I literally closed my eyes when i went into the shower because it was so gross. We were told all the rooms were the same when we requested another room for the rest of our stay. Well, it only got worse, when we went to bed, I was itching the entire night! My baby had bugs crawling on her and we developed rashes from the bed. I prayed for morning to come. When we got up my husband said we need to get out of here, we complained to the manager who assured us we would not be charged for the night after he saw the filthy pillows and dirty room. Still looking for refund. The breakfast buffet was horrible. As we ate, water dripped on our table from the ceiling.
We stayed for 5 days and with in the first hour we was ready to go. the pictures are very deseving the resort looks and smells very old, balconies are ...
We stayed for 5 days and with in the first hour we was ready to go. The pictures are very deseving the resort looks and smells very old, balconies are shared if you are on the first floor. You have a choice between on restaurant a day not the 3 or 4 they mention, the buffet has 5 items on it, one restaurant is very good (Ostras) but you can only eat there once during your stay. The grill only serves hot dogs and hamburgers durning the day and the one night they have dinner you choose between 5 pasta dishes. Drinks are horrible and are served in elementary school small plastic cups. I had a dirty towel folded up in my room. College dorm size ironing board. Food was cold most of the time. No alcohol selection at all and drinks are watered down, 1 kind of beer poured in a kiddie cup from a bottle not cold at all. Beach full of seaweed and rocks can't walk on it. The beach is narrow and nothing to do on the resort. Key to the room was a regular key on a rope (now thats old). The fridge was suppose to be stocked it was empty the entire stay. No disco as listed, no theme nights. Mosquitos in our room lots of them every where. Food is recycled from lunch and dinner. Had a few dirty cups served to us. No late night snacks available. Just not really clean. The staff was the best thats the only good thing I have to say about this resort. It is very frar from everything we took the bus downtown and to hotel zone everyday thats the area you should stay in. We talk to other familes that agreed.