Important Hotel Information
- Minimum age to check in is 21 one Years old (at least one person in party must be 21 years old).
- PLEASE NOTE � Due to Mexican Government regulations, effective May 31, 2011, RIU Hotels and Resorts will no longer exchange US Dollars for Mexican pesos at their properties located in Mexico.
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room smelled like mold. There was mold in the shower08/10/2012
Way to many people to enjoy yourself. the food was ok. staff was friendly. i would spend the extra money next time to upgrade to a better hotel. this hotel ...
Way to many people to enjoy yourself. The food was ok. Staff was friendly. I would spend the extra money next time to upgrade to a better hotel. This hotel was cheaper, but attracted a much different range of people
The food and customer service was terrible. do not stay at this hotel.
The food and customer service was terrible. Do not stay at this hotel.
A good place.03/21/2012
The front desk staff, expecially jesse were terrific. they were very helpful and friendly. the beds are hard but i overheard you can have padding added. a definate. the food ...
The front desk staff, expecially Jesse were terrific. They were very helpful and friendly. The beds are hard but I overheard you can have padding added. A definate. The food was mediocre but the French Speciality was good. The quiet rooms are on the backside but I wanted an ocean view. Please tip the staff. Yes it is all inclusive but they work hard for you.
Too big, too loud, too crowded -- but the food is good!06/07/2011
Riu vallarta has several things to recommend it, but i wouldn't stay there again. pros: we upgraded to a jr suite since we had our 5 year old grandson ...
Riu Vallarta has several things to recommend it, but I wouldn't stay there again. Pros: We upgraded to a Jr Suite since we had our 5 year old grandson with us. It was a lovely room with jacuzzi tub and separate seating area with pull out loveseat on which the youngster slept just fine. It's a lovely beach with quite a depth to the shallow waters which gave our little one an awesome experience for his first time at the beach. The food in the buffet was, in our opinion, quite good with a generous variety. The only specialty restaurant we tried was the steak house and that was also quite good. Cons: It's really hard to get to that good food with the rude crush of people attacking the buffet. The first weekend we were there the hotel was full and the competition at the buffet was... insane! This is only partly due to the bad manners of other guests -- the buffet could be much better organized on the part of the hotel to alleviate this problem. Everything is so spread out that you spend a lot of time walking from one place to the other -- for example, from the beach to the bathroom. Quite a trek! I object to the term "kids pool". It should be called a teen pool since the depth throughout is 4.75 feet -- too deep for my 5 year old's comfort. The music for *both* pools is blasted from the kid's pool area so you'd better hope your kid isn't crying out for you -- you'll never be able to hear it over the din. Also, the hotel had just installed its first ATM as a result of some new regulation prohibiting the exchange of USD for pesos -- it wasn't working for the entire week we were there. The guys at the front desk told us to walk over to the Riu Jalisco and use their ATM -- that one has never worked either. We ended up taking a cab to the MegaStore to get cash from a bank ATM. Overall, for my tastes, Riu Vallarta is too big, too crowded, too loud and too far away (both distances within the hotel and a long ride to Puerto Vallarta -- not such a big deal since the malecon is gone, gone, gone until October).
We had a wonderful stay at the Riu Vallarta04/13/2011
Last year my family and i (july 2010) stayed at the riu vallarta in - puerto vallarta, mexico. we were treated extremely well. the staff were very friendly and accomendating. the ...
Last Year my family and I (July 2010) stayed at the Riu Vallarta in - Puerto Vallarta, Mexico. We were treated extremely well. The staff were very friendly and accomendating. The rooms were spaceous and clean and the food was awesome. We were always within reach of alcoholic drinks. There pools were clean, the whole ambience and atmosphere were very good. I recommend this Resort to anyone looking for a great vacation get-away.