Lake Buena Vista Resort Village and Spa, A Sky Hotel & Resort

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Important Hotel Information

  • Please note that all guests must be at least 21 years of age to check into the hotel.

    Housekeeping services are available upon request and at a charge. Services may be requested upon arrival. Charges should be paid directly to the resort.

Lake Buena Vista Resort Village and Spa, A Sky Hotel & Resort

Lake Buena Vista Resort Village and Spa, A Sky Hotel & Resort
AAA Rated 3 Diamond Rating
206 Reviews

8113 Resort Village Drive
Orlando, FL US 32821 Map It
Lake Buena Vista

Reviews

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  • Was a nice place to stay

    02/20/2013

    Would recommend. housekeeping could pay a little more attention to detail. everything was clean just not spotless. the front desk wasn't very forth coming in information on the area, ...

    Would recommend. Housekeeping could pay a little more attention to detail. Everything was clean just not spotless. The front desk wasn't very forth coming in information on the area, or helping to find transportation.

  • Nice place

    01/22/2013

    This was a spur of the moment trip. the rooms were okay. i found hair in my bathroom and was not happy. the stay was enjoyable and the pool area ...

    This was a spur of the moment trip. The rooms were okay. I found hair in my bathroom and was not happy. The stay was enjoyable and the pool area is nice. We had very noisy people on one side with kids. Not a great thing but will know to ask next time.

  • Will not be returning!

    01/17/2013

    Simply awful! we were repeat guests, and the facility has gone downhill in the two years since we had been there. unit 1 building is in dire need of upgrading. ...

    Simply awful! We were repeat guests, and the facility has gone downhill in the two years since we had been there. Unit 1 Building is in dire need of upgrading. That was the same Building we were in last time. Furniture, worn out and dirty, carpet disgusting, mattresses terrible! No curtains in the bedrooms and the blinds were ill fitted. Light came in from all of the neon signs from the outlet mall next door all night long into two out of the three bedrooms. TV’s were out dated models and reception poor. Parking next to the building was not adequate. Had to park far away all of nights we stayed. They had a comment card which I filled out and left my name and email address. I did get an email back; they acknowledged my stay and mentioned that they were disappointed I was not satisfied. In the next sentence here is what I received….. “It is disappointing to learn that we did not meet your expectations while staying at the Resort. Our guest’s satisfaction is our #1 Goal; please know that all your concerns have been addressed by our Management team, and shared with the staff to prevent recurrence”. LOL, no way could I be the first person to tell them about the poor conditions of their unit, and in no way does it appear the management is going to address the matter. I got a typical form letter, so satisfaction as the #1 Goal is a complete stretch! This property needs to be kept in better shape if they want people to have a decent experience. I will not be returning again.

  • Stayed for a Group get together.

    01/16/2013

    Booked the tower for fireworks view. not avaliable. our condo was nice but had hair in the bathrooms. not a big thing but very disappointing. when i went down and ...

    Booked the tower for fireworks view. Not avaliable. Our condo was nice but had hair in the bathrooms. Not a big thing but very disappointing. When I went down and said something they told me it would be a cleaning fee to have them come up and take care of? Really we just checked in! I have stayed several times before and have not had these issues. Very disappointed.

  • Room was woderful

    12/11/2012

    Our rooms was spacious, clean and allowed for privacy. the jauzzi was great also. i would recommend to families as you can cook meals with full kitchen & supplies available. the ...

    Our rooms was spacious, clean and allowed for privacy. The jauzzi was great also. I would recommend to families as you can cook meals with full kitchen & supplies available. The spa was great too!

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