Rio All Suite Hotel and Casino

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Important Hotel Information

  • As of 3/1/13, a Resort Fee of 18 will apply and will include Fitness Center admission for 2 per day, Daily in-room internet access for one device, and all local calls.

Rio All Suite Hotel and Casino

Rio All Suite Hotel and Casino
AAA Rated 3 Diamond Rating
275 Reviews

3700 West Flamingo Road
Las Vegas, NV US 89103 Map It
West of Strip

Reviews

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  • RAVE FOR RIO.

    11/12/2010

    My firsr stay at rio was great! the staff was courteous and helpful. valet gave excellent directions, bellhops and room attendants all had smiles on their faces and did whatever ...

    My firsr stay at Rio was great! The staff was courteous and helpful. Valet gave excellent directions, bellhops and room attendants all had smiles on their faces and did whatever to make you comfortable. Suites are more than adequate, and the restaurants were wonderfukl. I left my wallet exposed in my car and didn' t miss it for several hours. Valet brought my car around and all was intact. All in all, Rio is now my place to stay.

  • Great customer service

    09/11/2010

    The first room i was assigned hadn't been cleaned by housekeeping. the bed was unmade, plates of food were also there. the bathroom floor had towels from the previous ...

    The first room I was assigned hadn't been cleaned by housekeeping. The bed was unmade, plates of food were also there. The bathroom floor had towels from the previous occupant. I spoke with customer service and the issue was resolved immediately by assigning me to another room. This is not necessarily a complaint but a testament to the great customer service department you have, that responded quickly and proficiently to resolve the issue. I will be back within a few weeks and plan to book my stay at the Rio.

  • Terrible lack of service! August 2010

    08/17/2010

    We stayed as part of a vacation package. there was nobody to help with luggage, and we had to wait over 30 minutes to check in - in a line with ...

    We stayed as part of a vacation package. There was nobody to help with luggage, and we had to wait over 30 minutes to check in - in a line with only 2 clerks. Most of the "guests" were VIP's and went right in front of us - even though our rooms were prepaid. All of this is while inhaling large amount of cigarette smoke. Then after finally checking in, the manager didn't even give us instructions on how to find our rooms! The receipt had only abbreviations, and the place is enormous! The business office would not even print our airline boarding passes without charging us! There weren't enough lounge chairs by the pool for eveyone. We had to sit on the ground. Of course, you can pay for a shaded place. The room was nice, though very hot when we arrived, and took a long time to cool down. Even the restaurant had a VIP line, so the hot shots could go in front of us! If you aren't going to gamble, DON'T even consider this hotel!

  • Suites need to be updated

    08/15/2010

    Although the staff was friendly the suites could stand some major renovations. we stayed 5 nights at the rio in the masquerade tower. our room was very dated #40furniture television ...

    Although the staff was friendly the suites could stand some major renovations. We stayed 5 nights at The Rio in the Masquerade Tower. Our room was very dated #40furniture television carpet and light fixtures#41 and more along the lines of a motel oppose to a four star hotel. The hall and room was stuffy with a slight smell. The air condition made a loud noise when turned on and the toilets were so loud when flushed. Although there are no resort fees there is a 14 fee per day per computer for the internet. The Rio also requires a 100 per day deposit for each day of guest stay held at time of check-in. For example if you are staying three days a 300 hold will be placed on your credit card to cover incidentals. On our last night there were two false alarms. The recorded message played up to five times stating they were checking on the situation then twice for the false alarm message. In reading other reviews it appears this is something that happens on a regular. If The Rio ever decide to remodel the suites I would stay again.

  • Rio All Suite Hotel in Vegas

    08/13/2010

    Hotel is nothing like it shows on line. pool area boring and stark. service not very attentive. casino is dingy and 70's looking. not the party scene we had ...

    Hotel is NOTHING like it shows on line. Pool area boring and stark. Service not very attentive. Casino is dingy and 70's looking. Not the party scene we had hoped for. Exterior is in dire need of face lift. Room's were spacious but drab and boring. Will not go there again!!

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