Reviews
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Nightmare Experience: Please read before staying here.
07/07/2008My husband and i checked in on a saturday afternoon and left our brand new (less than two months old) car with the valet at the front of the hotel. ...
My husband and I checked in on a Saturday afternoon and left our brand new (less than two months old) car with the valet at the front of the hotel. The valet sign clearly said "Best Western Hotel California Valet Parking". When we had them pull our car to go to dinner, there was a huge scrape on the driver's side door. The desk manager told us that they were not responsible because they contract out the service and that we were welcome to leave, however they would be charging us for that night regardless. We were treated so poorly that we called BW corporate offices and lodged a complaint. The rooms were old, grimy and small. The location was basically in the ghetto and the staff at this hotel was the rudest I have ever encountered. Please beware: Best Western Hotels are individually owned and operated so the only recourse you have is lodging a complaint against that particular hotel if something happens and while they are very friendly they are unable to prevent the hotel from charging you in the event that you leave because of their lack of quality.
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Handy, economical, & pleasant hotel
03/31/2008Professional staff and friendly atmosphere. great hospitality. good location, near union square. great restaurnats nearby.
Professional staff and friendly atmosphere. Great hospitality. Good location, near Union Square. Great restaurnats nearby.
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Thinest walls in history.
08/26/2007Our last stay in san francisco was supposed to be a romantic getaway for a couple days. the wine and cheese downstairs were the highlight of our hotel stay. at ...
Our last stay in San Francisco was supposed to be a romantic getaway for a couple days. The wine and cheese downstairs were the highlight of our hotel stay. At the time of our stay, the hotel was being painted, which is fine, but the staff/painters went into our room when we were out and left our door wide open--not just unlocked--open! My computer and all of our belongings were in full, right there for anyone to nab.
The walls are so thin that you can LITERALLY hear your neighbor use the restroom, in all the woes and moans your head is conjuring as you read this. Consider trying to have a romantic night listening to your neighbor?s little kids yelling, not so great.
What?s worse was walking the city knowing that we'd have to return to our horrible hotel after a full day of activity. Finding that open door was just icing on the cake. Continuing with the noise problem, you can hear the slightest whisper from outside your door (we tested it) and people in the hall and your neighbors can hear EVERYTHING you do and say in your room. I wouldn't recommend this hotel to a homeless person. -
Tiny Rooms/$ Parking Fee
04/19/2007We have a chevy suburban vehicle. they charged us per night to park. was not told this when booked room. room too small!
We have a Chevy Suburban vehicle. They charged us per night to park. Was not told this when booked room. Room too small!
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Tiny Rooms/$ Parking Fee
04/19/2007We have a chevy suburban vehicle. they charged us per night to park. was not told this when booked room. room too small!
We have a Chevy Suburban vehicle. They charged us per night to park. Was not told this when booked room. Room too small!