Important Hotel Information
- Please note the Palms Hotel is currently in the process of bathroom upgrades due to be complete by the end of 2009. An outdoor banquet area is also in the construction phase and this is due for completion by end of summer 09, thank you for your patience.
This Hotel charges a 12.43 hotel fee per room, per night which will be collected directly by the hotel at check in. This fee includes high speed wireless internet access, local phone calls (up to 15 minutes each), daily newspaper, access to the fitness room, and use of two lounge chairs and umbrellas on the beach and poolside. Valet parking is available at a charge of 27.00 per night. A buffet breakfast is also available daily for 24 per person plus tax. Complimentary Tai Chi and Yoga is offered to all guests on certain days of the week, please check with concierge for schedule. Check in time is at 4:00pm and Check-out is at 11:00am.
Reviews
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Palms Hotel Miami
11/19/2009We did not know what to expect, booking this hotel on line. this hotel location was fabulous, right on the boardwalk and beach. the room was adequate, the bathroom extremely ...
We did not know what to expect, booking this hotel on line. This hotel location was fabulous, right on the boardwalk and beach. The room was adequate, the bathroom extremely small, barely room for one (hopefully just this room). I would stay at this hotel again, as the room was comfortable overall and the location absolutely beautiful. Wish we had an extra day to take advantage of this wonderful hotel on the beach in Miami. I give it 4 plus stars.
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Very Disappointing! Didn't live up to their potential.
11/15/2009I've stayed in hotels that are in the midst of construction before. for example, treasure island in las vegas. during ti's construction process, they informed potential guests of ...
I've stayed in hotels that are in the midst of construction before. For example, Treasure Island in Las Vegas. During TI's construction process, they informed potential guests of the construction upfront and offered discounted room rates. They also blocked out all rooms in the floors two above and two below in which they were working. The Palms knew of this construction the night we checked in, but we did not. The employee at the check-in desk informed us that we had the option of a King smoking room on the 2nd floor, or Twin non-smoking room on the 10th floor. We deliberated with the check-in employee. We decided on the Twin non-smoking room on the 10th floor. The employee should have steered us to the 2nd floor. The next morning, I was startled and thrown out of my slumber at 7a.m. The construction was happening on the very floor above us. Not quiet construction, but electric sanders and hammer drills into concrete. LOUD. AT 7AM! When my husband called management to complain, mngmt only stated "They weren't supposed to start until 9a.m." No apology was given! We asked for another room. He told us he'd find one and call us back. He never called us back. By the way, I did check out the 2nd floor and the sound was very muffled and liveable. They should not have booked anyone on the 10th floor; the floor directly below the construction! This hotel was very rude. We checked out one night early and was only refunded the amount for the evening we did not stay. We should have been offered a full refund considering they got $* from us in incidentals, and I didn't get 8hrs of sleep. Management will be the ruin of this hotel.
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Unprofessional Management
11/15/2009Lots of noise, front desk could care less about all the noise we had to deal with since they were able to fully book the hotel. thanks for the 7am ...
Lots of noise, front desk could care less about all the noise we had to deal with since they were able to fully book the hotel. Thanks for the 7am to 10pm Jack Hammering! Don't walk outside or you might get mugged.
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HORRIBLE. Noisy & Rude
11/12/2009We woke up at 7am to pounding and extremely loud construction work. all in multiple units above & next to us. management was rude and did not apologize, and did not ...
We woke up at 7am to pounding and extremely loud construction work. All in multiple units above & next to us. Management was rude and did not apologize, and did not offer anything other than another noisy room IF/WHEN it becomes available. Basically, told to deal with it. Why is this hotel open during major construction? Who trained these folks on customer service? -Also they advertise it like you are in South Beach. You are not... very sketchy area.
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Beautiful and extremely helpful
11/02/2009Rooms great. location great. the restaurant is the best in the city. great beach. wonderful at a good price.
Rooms great. Location great. The restaurant is the best in the city. Great beach. Wonderful at a good price.
