This hotel boasts an almost endless list of activities that guests may participate in. Hula dancing, wildlife tours, a junior tennis clinic, a tennis facility, catamaran sailing, beach activities center, wildlife and garden tour, game room, sandcastle building, cultural/artistic activities, the Drums of the Pacific Lu'au show, and storytelling highlight the resort's activities program. The activity desk can aid guests in reserving golf reservations and sightseeing tours. Swimming options include the beach, two free-form outdoor pools with an underwater cave, Grotto Bar, waterfalls, scuba diving lessons, water aerobics, water slide, and a children's activity pool. The oceanfront spa features massage therapies, a beauty salon, saunas, and a 5,000 square-foot fitness center. Other amenities include a business center, secretarial services, boutique shops, free self-parking, valet parking (for a fee), wireless Internet access, babysitting services, currency exchange, doctors on-call, ice machines, laundry services, multilingual staff, and safe deposit boxes. Dining options include Cascades Grill and Sushi Bar, the Pavilion, Son'z Maui at Swan Court and Lounge, Spats Trattoria, Swan Court Breakfast, and Weeping Banyan Cafe and Lounge. Beverages are served at Cascades Bar & Lounge, and Spats Nightclub.

Guest rooms feature 24-hour room service, balconies, irons and ironing boards, movies on-demand, safes, hairdryers, minibars, bathrobes, voicemail, work desks, coffeemakers, telephones, high-speed Internet access, TVs.