Hotel amenities include the casino, two outdoor whirlpools, three-level swimming pool with cascading waterfalls and a waterslide, freshwater lagoon, tennis, basketball, and fitness center with sauna, steam, facials, and massage. Wireless high-speed Internet is available in the public areas of the hotel. Cafe Japengo features an innovative fusion of pan-Asian cuisine, specializing in sushi and fresh seafood. The Palms offers a choice of seafood and grilled specialties, innovative salads, and spectacular sandwiches (with outdoor seating available). Try the unique health drinks at Kadushi Juice Bar, located in front of the Palms Beach Bar. Other on-site dining and drinking includes Alfresco Bar, Balashi Bar, Shoco Market Cafe, Cafe Piccolo, Cafe Japengo, Ruinas Del Mar, and 24-hour room service. Parking is available free of cost for all hotel guests.

All guests checking in will receive a newly renovated guestroom, featuring iHome clock radio docking station, voicemail, minibars, ceiling fan, hairdryer, iron and ironing board, coffeemaker, 25-inch or larger cable TV, high-speed wired Internet and balcony.