With a neo-classical facade dating from 1869, Heritage Hotel is located in the center of Bruges, 400 meters from the Basilica of Holy Blood, and approximately 55 miles from Brussels International Airport. This location is also 400 meters from City Hall and St. Anna's Church, 800 meters from St. Saviour's Cathedral and the Jerusalem Church, and half a mile from the Church of Our Lady.

Hotel amenities include the sauna, Turkish steam bath, and fitness center in the hotel's 14th-century cellar. Drinks and afternoon tea are at the lounge bar or sundeck with its views of the city skyline. The hotel also offers room service, concierge assistance, meeting rooms, valet parking (fee), valet laundry service, currency exchange, and 24-hour front desk service.

All rooms feature heavy drapes and chandeliers, wireless Internet access, CD and DVD players, satellite TV, direct-dial telephones, bathrobes, hairdryers, and air-conditioning. Please note that this hotel is smoke-free.