Reviews

• Total Rip Off Dont Stay Here

  Submitted on: 10/13/2008

  Im just tired of being ripped off on hotels these days. i just expect what ever hotel im staying at in any major city to max out my credit card ...

  Im just tired of being ripped off on hotels these days. I just expect what ever hotel Im staying at in any major city to max out my credit card for fraudulent fees the day after I check out. I just got ripped off at this hotel last week now, its really nothing new for any hotel in south beach but I didnt expect it to come from a hilton family hotel, well maybe I had a slight sinking feeling about it. They added on a $* per night charge to my room for ""smoking"" that was a 100% lie. Could not be further from the truth actually as both my wife and I have a severe smoke allergy that is medically documented. BUT, there the big charge is right on my credit card. I played a little phone tag with a couple people not interested in my problem with corporate and hotel management. No solution yet. I will have to play the credit card dispute game and hope for the best. Another lost customer.

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• Not Worth the Money

  Submitted on: 05/07/2008

  I pick this hotel because of the location and name associated with this hotel. i stayed at the doubletree on sunny isle last year and that was nice. this hotel ...

  I pick this hotel because of the location and name associated with this Hotel. I stayed at the Doubletree on Sunny Isle last year and that was nice. This hotel was is misleading. The rooms are very small. The bed takes up most of the room and you do not have much room to move around. I thought I would be getting a view of the beach but my view was of the building next door. No room has a view of the beach. The curtain do not close all the way so the person in the building next door could look in our room. I had to hang up a cover to give us some privacy. We I got there they give me a room that had not be clean. I had to wait 5 hours before I could get a clean room. My experience at this DoubleTree was not great. Plus parking is $42 a night.

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• Great price, location and chocolate chip cookies!

  Submitted on: 09/13/2007

  This was my second time staying at the surfcomber. both times i went with a group of girlfriends and we had a fantastic time. fun restaurants and nightlife are within ...

  This was my second time staying at the Surfcomber. Both times I went with a group of girlfriends and we had a fantastic time. Fun restaurants and nightlife are within walking distance. Staff is helpful and laid-back and rooms are clean and bigger in size compared to most Miami hotels. You are welcomed with freshly baked chocolate chip cookies upon check in. Don't be afraid to ask for more!!
  
  

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• Exceded Expectations

  Submitted on: 06/22/2007

  I read reviews that complained of small rooms. the rooms were small, but very nice quality... and who would waste much vacation time in their room anyway? staff was friendly ...

  I read reviews that complained of small rooms. The rooms were small, but very nice quality... and who would waste much vacation time in their room anyway? Staff was friendly and very accomodating. On the boardwalk and nice pool area.

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• expect to pay more than expected

  Submitted on: 11/23/2006

  It cost us 25% of the room cost to valet park our car. when dining at the restaurant, expec that the tip will automatically added to check. internet access is ...

  It cost us 25% of the room cost to valet park our car. When dining at the restaurant, expec that the tip will automatically added to check. Internet access is extra too.

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