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Best Western Hibiscus
10/14/2009This was one of the nicest hotels i have ever stayed in. friendly staff and very very clean! it is on the quiet end (one block north) of ...
This was one of the nicest hotels I have ever stayed in. Friendly staff and very very clean! It is on the quiet end (one block north) of Duval Street. Easy walking to all attractions. Very clean and comfortable. Would definitely stay here again.
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Loved it!
09/13/2009I was very pleasantly surprised at how spacious and nice this motel was! it looked great on the internet pictures but they did not do it justice. the location was ...
I was very pleasantly surprised at how spacious and nice this motel was! It looked great on the internet pictures but they did not do it justice. The location was good, just a couple of blocks from Duval but a few blocks away from the heart of Duval. But it was still within walking distance. I will definitely stay here when I go back to the Keys!!!
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Beware - hotel may not honor confirmed reservations
08/30/2009Booked this hotel for 4 nights this summer through travelocity. when we arrived, the desk clerk informed us that we could 'only stay one night.' his reason was that we ...
Booked this hotel for 4 nights this summer through Travelocity. When we arrived, the desk clerk informed us that we could 'only stay one night.' His reason was that we had 5 people and that they only allow 4 per room. He actually accused us of trying to cheat, saying that we should have booked for 5 if we were going to travel with 5. When I produced my confirmation that clearly showed a reservation for 2 adults and 3 children, his response was: 'I don't care.' This situation was extremely frustrating since we were in town for a wedding and chose this location to be close to the rest of the guests as well as the wedding site. We finally ended up staying at another hotel on the opposite end of the island. As we left this Best Western, my kids (ages 13, 10, and 5) began asking questions about the television program that was on behind the desk, but clearly visible to customers (and obviously to children). Neither my wife nor I noticed the program - probably because we were so shocked by the situation and the outright hostility of the desk clerk. The two older kids quickly describd to us that the program was showing some sort of human autopsy - and apparently a quite graphic version at that! Totally inappropriate for a hotel lobby! We have reported the situation to both Travelocity and Best Western. Travelocity is still investigating. Best Western's response was that they have spoken with the clerk and that he says he was not rude and that they hope we will consider them for our future travel needs - not likely! I am forced to rate room quality, cleanliness, and bed comfort as terrible since I was unable to experience any of them.
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Overnight to Key West
07/19/2009The hibiscus was fine! room and amenities were very nice. pool was too warm. location was a bit farther from old town area than expected but okay for walkers. staff ...
The Hibiscus was fine! Room and amenities were very nice. Pool was too warm. Location was a bit farther from Old Town area than expected but okay for walkers. Staff was very helpful and pleasant to deal with.
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Friends to Key West - to let out stress
07/15/2008Originally for the price we got the room for july 4th we expected to have a cheesy room and we were prepared for that. it was a very exciting to ...
Originally for the price we got the room for July 4th we expected to have a cheesy room and we were prepared for that. It was a very exciting to see the hotel to be spacious, clean and with nice decor. The beds were good and so were the pillows. The room was quiet so you didn't hear your neighbors BIG +. It's one block east from Duval, so you can jump on the scooter and be at the hot spot in a flash. Its the best hotel I have been in so far and especially in Key West..... Also the internet is free.... The pool was clean and big and they have a jacuzzi that hit the spot.. The only negative is they have pool hours 9 am to 10pm but other than that.... it will be my place of stay the next time I head to Key West and for that matter I will book with Best Western for other trips as well. PS they give good free breakfast if you wake up by 10 am. Most important the AC blows ....bbbrrrrrr.....
