For breakfast, the Seven Cities Cafe offers continental breakfasts and a full Southern Breakfast Buffet. Ledo Pizza and Pasta is open for lunch and dinner. Room service is available. There are many other restaurants in the surrounding area.

Guest services include free parking, safe deposit boxes, limited business services, conference facilities and support staff, refrigerator rentals, same-day dry cleaning, and laundry facilities. The hotel allows small pets, but restrictions apply. If you plan to bring your pet, please contact the hotel before your arrival to confirm the current pet policy. Guests will be able to reach the Newport News airport in 11 miles and the Norfolk airport in 15 miles.

There are 189 guestrooms on eight floors. Room types include Standard (king-size or two double beds), Executive King Suites, and One-Bedroom Suites. Both non-smoking rooms and rooms equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, dataport telephone with voicemail, hairdryer, iron, ironing board, and television with pay-per-view movies.