Reviews

• nice hotel, great location, awful mattresses

  Submitted on: 03/23/2008

  The hotel is conveniently located behind the kyoto train station. this was great. the staff was pleasant and the concierge and reception desk were very helpful with our daily plans. ...

  The hotel is conveniently located behind the Kyoto Train Station. This was great. The staff was pleasant and the concierge and reception desk were very helpful with our daily plans. We had breakfast included in our stay and the buffet was pretty good.
  
  Get the 1-day or 2-day tourist bus pass to see the sights. The map's a little tricky until you get the hang of it and then it's pretty easy to figure out what bus to catch to get from place to place.
  
  The beds however were awful. The pillows were nice but the mattresses were the cheapest that could be bought.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
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• Disappointing: New Miyako Hotel, Kyoto

  Submitted on: 02/01/2008

  Read a travel guide that called the rooms "gorgeous". perhaps that was 20 years ago, or they were staying in a different hotel from me. everything was clean but well ...

  Read a travel guide that called the rooms "gorgeous". Perhaps that was 20 years ago, or they were staying in a different hotel from me. Everything was clean but well worn and long in need of updating.
  
  Front desk and restaurant staff are friendly and helpful. Lobby is elegant, as are corridors, so it's a disappointment to open your room door and step back so many years. Room is small to begin with and the bathroom is in some kind of pre-fabricated cabin, so you have to step up to get inside. Bathroom is tiny and there no place to lay out your toiletries bag.
  
  Best thing about this hotel is the location: 5 minute walk west of the JR Station. Lots of convenience stores, fast food places on the ground floor of the station. (Of particular merit is the Italian eatery "Pastamore" where two can eat for less than $20 US and the food is super. Avoid the over-priced and under-sized soft drink menu however.)
  
  At the New Miyako, a cup of tea in the lobby costs $7 US. Breakfast buffet in "Le Plaisir" runs $21 per person. We saw a dinner advertised for $39 US. Nice people and good service.
  
  New Mikayo has a good location and that's what we paid for this time. Next visit to Kyoto I'll seek somewhere else with newer rooms and overall better value.

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