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Best Service I Have Received to Date!!!
12/28/2008After pulling into comfort inn pembroke and passing the absolutely beautiful gardens with exceptional iron works, i knew this was not going to be my average hotel experience. the entrance ...
After pulling into Comfort Inn Pembroke and passing the absolutely beautiful gardens with exceptional iron works, I knew this was not going to be my average hotel experience. The entrance into the lobby was as welcoming as walking through my own families front door. I was greeted warmly be two very professional and well dressed individuals. I began to give my confirmation number when the young man asked for my last name. But I am not a number I thought. ha Anyways I was persuaded into an upgrade in the second floor with what I now know as the Historic Ottawa River. I wish i could sleep and rise to such a gorgeous view to say the least. I not only felt relaxed and rested but rejuvenated by next morning. I went to the back grounds and enjoyed a coffee while overlooking the river. An hour later my wife and I played some horse shoes. We noticed the housekeeping staff was very friendly and said hello and ask how my day was as i passed in the hallway. I was traveling to Ottawa and on the day of departure I was asked if i needed future reservations made..wow..I thought they care even after i am leaving. I did and not but 5 minutes goes by and I have a new confirmation number in my hand but in a envelope that said thank you for staying with us Mr.X and have a great weekend. No for what shows here as a two star hotel I would say is a major understatement. I received 5 star service from every employee. I would have no doubt in stating it to be not only the cleanest Comfort Inn but the cleanest hotel I've ever stayed at. Thanks
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