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Just got back
09/23/2009This hotel is over rated! the rooms smelled of stale smoke, the rugs where filthy. my reservation was for a queen bed, jetted tub. we got a full bed, dirty ...
This Hotel is over rated! The rooms smelled of stale smoke, the rugs where filthy. My reservation was for a queen bed, jetted tub. We got a full bed, dirty sheets (blood stains on them) no jetted tub. The food in the pub was great and the pub service was super!
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8/21/09 one night stay
08/24/2009We found this hotel adequate, but overpriced. the hallways were dark and hot with rippled carpets that are a trip hazard. the room was comfortable and clean. front desk personnel ...
We found this hotel adequate, but overpriced. The hallways were dark and hot with rippled carpets that are a trip hazard. The room was comfortable and clean. Front desk personnel were friendly. Free computer service was provided, a nice touch. The lcoation was near the airport, but not much else except a Costco across the street. Free shuttle to airport was prompt. You can probably do better for the money, but I am not very familiar with Vancouver hotel rates.
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TRAVELERS BEWARE
10/03/2008The policies in place at this hotel make it an unacceptable place to stay. although the room was ok (but 'quaint'), and the food reasonable, the hotel management has an ...
The policies in place at this hotel make it an unacceptable place to stay. Although the room was OK (but 'quaint'), and the food reasonable, the hotel management has an exchange policy that is a complete rip-off. As an experienced traveler, I keep up on currancy exchange rates. During a September 2008 trip to Vancouver, over a few days the rate varied between Canadian dollar to each US dollar. Although my large purchases were by credit card, for small ones, I did use cash. Most of the small businesses or cabs where I spent cash worked on an even rate of exchange, but did give back US change so I didn't end up with a pocketful of Canadian coins. That seemed reasonable, since they did have to deal with banks, etc. However, when I needed to exchange US dollars at the Albercorn so I get a soft drink out of the vending machine, I found out their exchange rate is 90 Canadian cents for each US dollar...a differnce of 15 cents (and over 15%) from the official exchange rate! I was only looking to exchange a couple, but for other travelers who may not have been aware of the official rate, or felt they had to exchange large sums because of limited options of other places to exchange money, the hotel was making a bundle. In addition, on checkout they tried to charge me again for the room, claimed they could not find any mention of the reservations being pre-paid or online agency related, etc. Luckily I had my confirmation e-mail with me. This hotel is not recommended by me because of it's policies and shoddy accounting.
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Excellent food, slow front desk service
04/08/2008Ended up in a line behind 4 others at check-in, just after 7pm. it was way too long to wait to get into a hotel. one person was having ...
Ended up in a line behind 4 others at check-in, just after 7pm. It was way too long to wait to get into a hotel. One person was having difficulty with his credit cards, not helping the line-up, but the one front desk staff member was overwhelmed. Someone, maybe a manager, should have stepped in to help. Every other time in the evening when I walked by there was at least one person waiting behind the one being served.
The rooms were nice and clean, decorated sort of old-inn style. Beds aren't new, but were not uncomfortable.
The restaurant here is fantastic though. The food is home cooked British goodness! The small breakfast buffet is pretty good too, considering ti's included in the room price.
I will probably stay in another venue and come use the restaurant for meals, like I normally do when visiting this area. -
Good hotel for price
05/17/2007Staff was very friendly and courteous. room had a bad aroma but was clean. toilet had an internal drip. i'm sure they would have given me another room ...
Staff was very friendly and courteous. Room had a bad aroma but was clean. Toilet had an internal drip. I'm sure they would have given me another room but, I didn't bother telling the staff because I was there for only 1 night.
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