Reviews
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Enjoyable Stay
09/09/2009Very nice lodge. we got more for our money that we were expecting to get. great location on the parkway, yet our riverside room was quiet. the view was so ...
Very nice lodge. We got more for our money that we were expecting to get. Great location on the parkway, yet our riverside room was quiet. The view was so natural and seemed so far away from the rush of the commercial world. Nice room (small but had everything that we needed, including microwave and frig) nice indoor pool (great for those kids on rainey days) nice breakfast (love the apple nut muffens) nice landscape (added to the more expensive hotel feeling). We WILL stay here again. In fact we have already made reservations for three rooms at New Year!
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unhappy with hotel
06/28/2009Made a resevation in person on wednesday for thursday garanteed it with a cedit card when i arrived late on thursday they had gave my room away so they set ...
Made a resevation in person on Wednesday for Thursday garanteed it with a cedit card when i arrived late on Thursday they had gave my room away so they set me up at another hotel down the road for the same price it was a dump. Come to find out this hotel was owned by the same guy he did the old bait and switch. I would not stay there you would never know if your going to have a room or not.
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Was pleasantly Surprised!
06/16/2009We arrived at the hotel on a sunday afternoon. it was a busy time for the lobby personnel. they were fast, courteous and polite. we were pleased with the cleanliness ...
We arrived at the hotel on a sunday afternoon. It was a busy time for the lobby personnel. They were fast, courteous and polite. We were pleased with the cleanliness of the entire hotel. The rooms were nice, the pool area was well maintained, and the outside area with the creek and ducks was relaxing to watch. A good place for the money and for anyone of any age or family size. I didnt personally see any negatives, but use your own judgement. I know it is a couple miles away from Dollywood, but worth the drive to stay in a restful, clean ,well managed place.
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Beware!
06/13/2009We are currently staying here for a three day stay. we called the hotel directly to request adjoining rooms at the time our reservations were made and were guaranteed. upon ...
We are currently staying here for a three day stay. We called the hotel directly to request adjoining rooms at the time our reservations were made and were guaranteed. Upon check in with the hotel staff we were informed that there was no record of our request and that there was no availability. However, the man checking us in, informed us that rooms were assigned first come first serve. There were adjoining rooms available, however he would not assign us to one of those rooms. As we were standing in line, other check in staff were telling another family about two options they had for adjoining rooms. We found Adam to be very rude and not accomodating. This is a family vacation we have been looking forward to for many months. However, due to the poor service we have received, we are not only staying in non-adjoinging rooms, but the rooms are on different floors and in different buildings. We are very disappointed by our experience thus far and will definately be checking out at the end of our three nights and moving on to another hotel.
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Great Location, Good Value but Not Perfect
03/09/2009We spent one night at this hotel & it was a great location, good value but it had some downfalls. the location was wonderful, near traffic light #2. it was walking ...
We spent one night at this hotel & it was a great location, good value but it had some downfalls. The Location was wonderful, near traffic light #2. It was walking distance (under 1/2 mile) to a few restaurants and shops. There was a trolley stop right infront of the hotel. The Tanger and Beltz outlet malls were very convenient to the hotel. However it is a fair distance away from Dollywood and the most developed portion of the Parkway. And next door to a Pigeon Forge welcome center. It was a Good Value. We paid $**-ish the night we stayed. The rooms were clean, everything functioned. The property is well maintained and the view (get a River side room!) was beautiful. There were picnic tables by the river and it was secluded from the traffic. The pool and hottub area was nice. But it wasn't Perfect. The bedspreads were outdated making the room feel kind of old. The pool area was nice, but the hottub was somewhat small. The rooms were also small. We had a room with a King bed and jacuzzi tub. The tub was in the main part of the room, the tv was in an odd place making it difficult to viewfrom the bed. We took our daughter's pack and play crib and to have space for it we had to move a bedside table and place it directly beside our bed.
