Important Hotel Information
- A full guest room renovation is from June 12, 2012-October 31, 2012. There is minor construction on the closed floors from 9am-5pm daily. Light construction noise and some water service disruption is possible.
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Clean and comfy... but billing nightmares for Debit users10/10/2012
Hotel was clean. staff for the most part friendly. room was nice. just never, ever pay with a debit. hotel places hold for slightly more than the anticipated bill and ...
Hotel was clean. Staff for the most part friendly. Room was nice. Just never, ever pay with a debit. Hotel places hold for slightly more than the anticipated bill and incidentals. Then bills on separate transaction... Result, hotel paid and a hold of the billing amount plus incidentals remains on hold for up to 30 days. Accounting department at hotel does not answer phone and never returns calls. We were told "Well, you should have paid in cash" by one of the hotel staff. Again nice place to stay.... just pray you don't have any sort of billing issues.
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