Important Hotel Information
- Guests must be over 21 to check in.
Doubletree by Hilton Metropolitan - New York City
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from $119.00 USD
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Reviews
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Floor under construction
06/25/2010Hotel stay was going fine until on the third day the shock came when the entire 4th floor went under renovation, the floor i was staying on. dust, and grime ...
Hotel stay was going fine until on the third day the shock came when the entire 4th Floor went under renovation, the floor I was staying on. Dust, and grime from walls and ceiling and rug overhauling comsumed me. It was so bad. I asked front desk for a adjustment on my bill. After lengthy argument, which excalated to manager, hotel agreed to a monetary adjustment on my credit card. If we had not been able to reach an agreement, I would never stay at Doubletree again. So I am thankful that manager decided to compensate me for the inconvenience.
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Nice location & Room size
06/15/2010The 2 bed room was roomy by nyc standards, and the beds were comfortable. renovations were happening in the hallways of our floor, but they were quiet. the bathroom was ...
The 2 bed room was roomy by NYC standards, and the beds were comfortable. Renovations were happening in the hallways of our floor, but they were quiet. The bathroom was disappointing--it needed maintenance like new caulk, some new grout, and/or deep cleaning to remove what looked like mold or mildew. We loved the location--away from the Times Square crowds, but close enough to walk to the theatre districts, Central Park, and Rockefeller Center.
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Doubletree Hotel in NYC
06/06/2010This hotel was located on lexington so not a premier address but convenient. the staff was very nice but the room was horrible. it is an old hotel and you ...
This hotel was located on Lexington so not a premier address but convenient. The staff was very nice but the room was horrible. It is an old hotel and you can tell. I did not want by bare feet on the carpet. There was an old chest in front of the antiquated airconditioner and so you had very poor air circulation. Set at 54 degrees the room was very hot. The staff tried to remedy the situation by removing the front of the air conditioner but a different room would have felt much better!
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Great Hotel and Staff
06/03/2010I had a wonderful stay at the doubletree metropolitan hotel! the staff was wonderful, the rooms were spotless clean, and the location of the hotel was ideal. i am really ...
I had a wonderful stay at the doubletree metropolitan hotel! The staff was wonderful, the rooms were spotless clean, and the location of the hotel was ideal. I am really picky with hotels especially in NY because the rooms are usually really small etc. But I did NOT have this problem at the doubletree...it was a great stay at a great location, the lobby is beautiful...free wifi...i LOVED IT. The best part about the hotel is the staff (I am referring to Venus and Swapna...wonderful experience!!
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Great location
05/25/2010A very nice hotel in a great location. the staff was very helpful and couldn't have been nicer. we were upgraded to a room with a king-sized bed ...
A very nice hotel in a great location. The staff was very helpful and couldn't have been nicer. We were upgraded to a room with a king-sized bed because our original room was not ready when we checked in. The room had nice amenities and was very comfortable. My only complaint was that there was a charge per item for our luggage to be held because we arrived early before we could check in.
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