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Sheraton Vistana Resort Villas, Walt Disney World Good Neighbor Hotel

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Important Hotel Information

  • Sheraton is 100 percent smoke-free. Sheraton request that guests refrain from smoking in all enclosed public areas at the resort, including the villas. The balcony and lanai of the villa, if so equipped, is a designated smoking area. In addition, the resort observes local and state smoking ordinances that may prohibit smoking in some public places.
  • There is a 5.00 per night roll-away charge.

Sheraton Vistana Resort Villas, Walt Disney World Good Neighbor Hotel

Sheraton Vistana Resort Villas, Walt Disney World Good Neighbor Hotel
Rating
253 Reviews

8800 Vistana Centre Drive
Orlando, FL US 32821 Map It
Lake Buena Vista

Reviews

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  • Sheraton Vistana Resort Orlando,Fl

    11/05/2008

    Resort was beautiful,room was clean and staff was helpful.activities and amenities abound within the resorts boundaries. the only negative was the constant attempt to get us to attend ...

    Resort was beautiful,room was clean and Staff was helpful.Activities and amenities abound within the resorts boundaries. The only negative was the constant attempt to get us to attend a timeshare meeting

  • Less Than Expected

    09/17/2008

    The hotel is nice however you never get a straight answer about anything. when we went to check in the room was not ready and they didn't know how ...

    The hotel is nice however you never get a straight answer about anything. When we went to check in the room was not ready and they didn't know how long until it would be. The pool was not clean there were things floating all through out. The items that we purchased on the property were vey pricey. I also didn't like being afraid of going in the lobby for fear of beng harassed by a salesman trying to get me to purchase a time share, which was then followed by an early morning phone call about the timeshare.

  • Hmmm

    09/12/2008

    If you like 8:30am wake-up calls (whether you want them or not), then this is the place for you! we booked this resort with a package deal through ...

    If you like 8:30am Wake-up Calls (whether you want them or not), then this is the place for you! We booked this resort with a package deal through an online travel agency, having no idea it was a timeshare as well. Though the resort looks as beautiful as it pictures, its looks weren't worth our harassment. We checked in at about midnight on a Thursday, got to our room (which we were very pleased with) and got our groceries for our stay. We got back to our room at 2am and were ready to sleep in as we were on vacation. Our phone rang at 8:30 and woke us up to a lady cheerfully asking us if we were ""morning birds"" and that Sheraton had a complimentary gift package for us. We were a little annoyed to be woken up so early on vacation, but thought it SO nice we were to get a package. We went to pick this package up, which turned out to be shampoo samples, coupons and this wonderful opportunity to have free tickets or money if we listened to a time-share presentation. We told them we were not interested and were called every subsequent morning at 8:30 (after getting home nearly 3am at night). When we didn't answer the 8:30, we received a ""snooze alarm call"" at 10:30. That time we told them we were sick of this and were going to call BBB if they didn't leave us alone. ...Our last morning we got to sleep in.

  • BAD FRONT DESK SERVICE

    09/05/2008

    I stayed for 7 nights, but i really had a very bad experience. room key didn't work and had to wait outside for them to fix. stayed and waited ...

    I STAYED FOR 7 NIGHTS, BUT I REALLY HAD A VERY BAD EXPERIENCE. ROOM KEY DIDN'T WORK AND HAD TO WAIT OUTSIDE FOR THEM TO FIX. STAYED AND WAITED OUTSIDE FOR MORE THAN 3 HOURS IN HEAVY RAIN AND STORM. MICROWAVE BURNED WITH NO REASON THAT LEFT A BAD SMELL IN THE ROOM, NO HOUSEKEEPER FOR 2 DAYS THAT THE BAD SMELL STAYED INSIDE THE ROOM FOR 2 DAYS. THE PRINTER IN THE LOBBY HAD NO INK, AND NO ONE REPLACED THE CARTRIDGE THAT MADE THE CUSTOMERS HAD TO LINE UP IN THE FRONT DESK TO ASK THE C/S REP TO PRINT FOR BOARDING PASS. THE FRONT DESK MANAGER, HAS A VERY BAD ATTITUDE, NOT ONLY DID HE IGNORE WHAT WE COMPLAINED, BUT HE DIDN'T EVEN APLOGIZE FOR ANY OF THESE. DON'T KNOW WHAT KIND OF CUSTOMER SERVICE IT IS? P WAN

  • Sheraton Vistana - Orlando

    08/28/2008

    Room was fine. bed was fine. 2 nice flat screen tv;s. the rooms are hard to find. white numbers on a pale yellow background are hard to see. overall ...

    Room was fine. Bed was fine. 2 nice flat screen TV;s. The rooms are hard to find. White numbers on a pale yellow background are hard to see. Overall good. I will go back.

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