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I love the location and i find the staff to be friendly and very professional. this was my second time back and i would go back again, but i would ...
. I love the location and I find the staff to be friendly and very professional. This was my second time back and I would go back again, BUT I would stay away from the corner room that are next to the garage. Every time the elevator moves the room seems like you're in the subway. The price was really goodt so that's the trade off. Overall it's want you look for in a Hotel: Clean, location and professional staff. Thank you!
Nice clean hotel in a great location. The staff needed some classes in Customer04/14/2013
The hotel is a in a great location and is very nicely done with decor and cleanliness. i was disappointed with the staff i stay only at hilton hotels and ...
The hotel is a in a great location and is very nicely done with decor and cleanliness. I was disappointed with the staff I stay only at hilton hotels and felt the staff here could use some Customer Experience education. With all the competititon in NYC it was surprising. I asked for directions and the front desk stated sorry, do not know but did not even offer to find out or even call over the concierge - I am a NY'er so I figured it out, however, if I was from out of town I would have flew off the wall with the rudeness. Just not very friendly. I have to say there was one girl on the evening shift who made up for the day shift folks. I also was unaware that if you book through travelocity that you do not get your Hilton Honors points/perks, was disappointed about that.
Great location, great price, very helpful and friendly staff.03/11/2013
Enjoyed a quick trip to the city. parking garage is next door to the hotel and discounted for guests. one block from times square. everyone was waiting to help and ...
Enjoyed a quick trip to the city. Parking garage is next door to the hotel and discounted for guests. One block from Times Square. Everyone was waiting to help and very friendly. We were able to check our bags at the hotel and enjoy the day in the city. Only gave a 4 for cleanliness because a few things in the the bathroom such as the light switch seemed dirty, but when we tried cleaning it, it didn't get much cleaner; either needed bleach or to be replaced. They are renovating floor by floor, so things like this will be improved upon soon. For the most part, everything else in the bedroom area was very clean and comfortable.
Great location, great service. Really clean and comfortable.02/15/2013
Great location, great service. really clean and comfortable, but noisy. too close to a fire station.
Great location, great service. Really clean and comfortable, but Noisy. Too close to a fire station.
Great Bargain, for a GREAT Hotel !01/12/2013
I was thrilled with the courteous service , clean room( i am a bed bug freak, and checked every inch of my room,,, it was spotless !!!! ) and nice size of our ...
I was thrilled with the courteous service , clean room( I am a bed bug freak, and checked every inch of my room,,, it was spotless !!!! ) and nice size of our room ! The free coffee & muffins in the morning were great ( Starbucks coffee & yummy cinnamon muffins from a place down the street from the hotel ) I read some of the other reviews, and got a little nervous, but am thrilled that we chose to stay here ! We had 2 rooms, and both were spotlessly clean. I also loved that this is a total smoke free hotel. Perfect hotel for anyone going to a show, and truly in the perfect spot on 8th ave., lots of great restaurants just steps away !
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